Terms of Service
Top Shelf Seeds London is a website only for people aged 18 or over.
Top Shelf Seeds London does not in any way tolerate the use of illegal drugs and will accept no responsibility for the use of any products sold through our website. Any information included on the Top Shelf Seeds London website is intended only for educational, scientific or historical use.
Section 6 of the UK Misuse of Drugs Act 1971 states it is an illegal offence to cultivate any cannabis plant unless you hold a license issued by the Secretary of State. Any person found committing the offence may well be fined or face imprisonment, or both.
The cultivation of cannabis is illegal in many countries across the world and therefore Top Shelf Seeds London only sell cannabis seeds as souvenirs and not for cultivation. Information on the Top Shelf Seeds London website or on packaging is only made accessible for countries where the cultivation of cannabis seeds is legal.
Top Shelf Seeds London have the right to cancel an order at any time should we believe that the transaction is of fraudulent activity, malicious or if the order will in any way be used to harm Top Shelf Seeds London. Until payment has been received and accepted, products will remain Top Shelf Seeds London property and customers cannot ask Top Shelf Seeds London to honour any errors or price errors in the product description.
You can contact our friendly and knowledgeable staff by using the contact details provided below and they will be happy to answer any questions you have. However, any questions asked regarding the cultivation of seeds will be refused an answer.
Our right to amend/cancel orders (Cart errors & typographical errors)
Due to ongoing issues with our auto-coupon system. We reserve the right to cancel or amend orders at any time if the quantity of free seeds or free RAW rolling papers shown on an order form are incorrect. Free seed information/quantities can be viewed at any time on our ‘Free Seeds‘ page. Top Shelf Seeds London reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Top Shelf Seeds London shall issue a credit to your credit card account in the amount of the incorrect price.
In the event that a Top Shelf Seeds London product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. Top Shelf Seeds London reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Top Shelf Seeds London shall issue a credit to your credit card account in the amount of the incorrect price.
Top Shelf Seeds London is open 24/7 all year around.
We always strive for a fast and hassle free turnaround on all orders purchased from Top Shelf Seeds London, therefore we always post UK orders with either the UK Special Delivery or Royal Mail 1st Class Recorded Delivery options. We aim to dispatch orders within 24 hours of payment being received, However please allow up to 48 hours. If orders are placed on a Saturday, Sunday or a Bank Holiday, the dispatch window will start on the next working day. We always post orders in discreet packaging for your privacy. Any International Orders places will be sent via Royal Mail Airsure or Royal Mail International Signed services and will arrive approximately within 5-10 working days. Again, orders will be in discreet, unmarked packages.
We ensure your privacy is respected at all times and we send all orders in padded jiffy envelopes which will not contain information about the contents or our company name. It is only the recipient’s name and address that will be included on the front of the envelope. Any international orders that are sent using our Super Stealth option which includes packaged in something similar to a DVD case and again only the recipient’s name and address will be featured on the outside of the packaging. There will be no product information or credit card receipts included inside the package, only the product that has been ordered.
To return any products purchased on Top Shelf Seeds London you will first have to contact us to have the returns approved. Any products that are sent to us without prior consent will be sent back to you at your cost. If a return is arranged it must be sent back to us within 14 days of the day you first received your order and must be in an unused state and in the condition in which you received the items. We will refund the cost of the item however we are unable to refund any shipping charges you paid when ordering.
Damaged or Faulty Items
It is both unfortunate and unlikely that you will receive a damaged item, however should this occur, we will be more than happy to replace or refund the product for you. You have 14 days of receipt to inform us of a faulty item and if you require a replacement. Any damages after this time cannot be refunded or replaced. We will also refund the cost of posting the item back to us.
PLEASE NOTE: We only sell fresh seeds and genuine products and we guarantee this and also guarantee that you will receive your items in a perfect condition. Any seeds that you purchase from Top Shelf Seeds London are of the same quality and freshness as if you were to walk in to a seed bank in Holland. As one of the largest cannabis seed supplier in the UK we occasionally receive discounts meaning we are often able to offer the seeds at a lower price than many of the seed banks in Holland. We cannot guarantee anything else and if you are in a country that allows the cultivation of cannabis, we are unable to guarantee that any seeds we sell will successfully germinate; it is a risk you must be willing to take.
You may exchange the items you order for another product if you do so within 7 days of receiving your order. Items again must be in a new and completely unused condition and also in any original packaging. You must state which items you would like to receive as replacements and we can then charge your card if there is a difference in the cost of the items and charge you for delivery.
Seeds sold on Top Shelf Seeds London are sent in their original breeder packaging.